Lease Program           High Speed Internet            How to Print Forms            Printable Forms           Maintenance Dues           Member Concerns           Ownership           RCI Points           Guest/Owner Survey           Newsletters           Check In           Special Requests           Lost and Found           Directions           Equipment Rental     

Lease Program What are options besides full ownership? Q: We like the idea of 'timesharing'. However, we do not want a long term commitment in the form of full ownership. What other options are there? A: Sandstone has a three year lease program. Please view the following Acrobat forms for more information.   Lease Program   Lease Calendar back to top

High Speed Internet Internet Usage Q: Do you provide internet access? A: Yes. We have three internet PC's available free of charge in our back lobby. We also have pay per use high speed service in the units (Also requires ethernet cable). The Town of Vail in partnership with CenturyTel, provides wireless access. This is a pay per use service. Our HSIS rates are $4.99/day, $28/week with Vail's wireless $9.99/day, $44.95/week. back to top

How to Print Forms Printing Forms Using Adobe (.pdf) Format Q: How do I print forms I need from this site? A: Forms on this site are in the .pdf format. If you have Acrobat Reader on your computer, you can click on the link and the form will open. From there you can print the form. If you do not have Acrobat Reader, simply click on the Acrobat symbol at the bottom of this page to download the latest version. Once you have printed the form(s) you need, please follow the instructions on the form to complete. back to top

Printable Forms Four Year Calendar Q: Can I get a calendar for the Timeshare Year? A: Yes, simply print or view the following form:   Four Year Calendar Rental Authorization Form Q: We will not be able to use or exchange our unit this year. How can we submit our unit into the rental program? A: Please print the following form, fill it in, and either fax or mail it back to us. Please read the form carefully and call Jeff Johnson in Reservations, 800/421-1098, M - F 8 a.m. to 4 p.m., if you have any questions.   Rental Authorization Form back to top

Maintenance Dues Credit Card Authorization for Quarterly Maintenance Dues Q: Can we have our Quarterly Maintenance Dues charged to our credit card? A: Yes. Your Visa or MasterCard will be charged each quarter on the credit card you designate. Simply fill out one of forms in the Maintenance Dues section and fax or mail it back, attention Tami Duncan. You will still receive your quarterly statements, but your card will be charged during the first week of the month payment is due. Any questions concerning this payment method can be answered by Tami Duncan, 970/476-4405, M - F 10 a.m. to 4 p.m., MST. Maintenance Dues Billing Schedule Q: What is the billing schedule for maintenance dues? A: The due dates are as follows: 1st Qtr. - October 1st, 2nd Qtr. - January 1st, 3rd Qtr. - April 1st, 4th Qtr. - July 1st. Dues notices (billings) are sent 25 days prior to the due date (first week of September, December, March and June). Late fee notices are sent the 15th of the month following the due date. Late fees and interest are charged monthly to any balances greater than $50.00. Paying Your Dues by Credit Card Q: How do I pay my dues by credit card? A: Simply print and fill out one of the following forms. Mail or fax back to Sandstone Creek Club, attention Tami Duncan. Our Fax is 970/476-8225 or mail to 1020 Vail View Drive, Vail, Colorado 81657. Please do not use debit cards for payment of your maintenance dues. Any fees or penalties incurred for overdrawing an account tied to a debit card will be the responsibility of the cardholder.   Authorization for Credit Card Billing of Maintenance Dues   One Time Charge for Maintenance Dues back to top

Member Concerns How do I contact Board Members at Sandstone Creek Club? Q: I would like to be able to express some concerns about the unit/club. How may I contact a Board Member? A: The Member Concerns Committee may be emailed at memconcerns@sandstonecreekclub.com. back to top

Ownership Changing Names or Ownership of a Unit Q: We did a 'quit claim' to another family member. How do we get the name changed on the unit? A: You will need to file an original, signed and notorized copy of your 'quit claim' with the Eagle County Clerk and Recorder. The address is 500 Broadway, Eagle, Colorado 81631. Telephone is (970) 328-8710 and Fax (970) 328-8716. After you have received a recorded copy, please forward it to us via mail or fax. **The copy you send us must show the 'barcode' indicating it has been recorded with Eagle County. Our records will then be changed to show exactly as it appears on the deed. back to top

RCI Points RCI Points Q: We would like to know how many points our unit/week is worth in the RCI Points System. **For Members who want to go into the RCI Points Program, please call (888) 909-4633 for Points membership. If you are already a Points member and wish to cancel, please call (877) 968-7476.** A: Please choose from the following .pdf documents based on your unit number from the following: One Bedroom Studio Units = 1211, 1215, 1311, 2108, 2208 or 2308; One Bedroom Studio Loft Units = 1313, 1411, 1405, 1408, 2401, 2404, 2405, 2408, 2412, 3403, 3405, 3408 and 3412; 2 Bedroom Non-Lockoff Units = 2104, 2204, 2304, 3104, 3204, 3209, 3304 and 3309; 2 Bedroom Units = 1104, 1108, 1112, 1203, 1204, 1205, 1208, 1212, 1303, 1304, 1305, 1308, 1312, 2112, 2201, 2205, 2212, 2301, 2305, 2312, 3108, 3112, 3203, 3205, 3208, 3212, 3303, 3305, 3308 and 3312; 2 Bedroom Loft Units = 1403, 1404, 1410, 3402 and 3411.   One Bedroom Studio Units   One Bedroom Studio Loft Units   2 Bedroom Non-Lockoff Units   2 Bedroom Units   2 Bedroom Loft Units How do we join RCI Points? Q: We would like more information on RCI Points and how we can join. A: Representatives from RCI will be contacting you by phone and/or mail to inform you of the opportunities with the RCI Points system. RCI's website will also have information at www.rci.com. The initial sign up for RCI Points is done through RCI. back to top

Guest/Owner Survey Guest Survey Form Q: We would like to fill out a Guest Comment Card for our recent visit. A: Open the following Acrobat form by clicking on the link. After you fill it out, you may print a copy for your records and then return it via the email link. *Please make sure you have the latest version of Adobe Acrobat or Adobe Reader.   Guest Comment Card back to top

Newsletters Winter 2004 Q: The Winter 2004 Newsletter contains several parts. It may take some time to download if you are using dial up service. Included are the documents from the 2003 Annual Owners Meeting, Member Question and Answer, Financial Graphs and the Newsletter. A:   Winter 2004 Newsletter   Annual Meeting 2003 Articles   Member Questions and Answers 2003   Financial Data Graphs 2003 back to top

Check In Check In Procedures Q: At what time will the rooms be ready for check in? A: Our check in time, when the rooms are ready for occupancy, is 4:00 p.m. If you arrive before this time, you may complete the registration paperwork, receive the weekly information packet, and sign up for the BBQ (Summer) or Dinner (Winter). You may use the facilities (pool, Clubhouse, etc...) while waiting for your unit. Luggage may be stored on the third floor of the Clubhouse if you venture into Vail or the grocery stores. What is required at check in for Exchange guests. Q: What information will I need to provide when I check in if we are traveling on an exchange? A: If you are an exchange (RCI, II, Royal Holiday, etc...) you will need a confirmation letter from your exchange company. Guests using an exchange must be the same as those given to us by the exchange company. Otherwise, you will be required to provide (or purchase from the exchange) a Guest Certificate. Please be aware that the purchase of a Guest Certificate must be done by the exchange membership holder and cannot be done at Sandstone Creek Club. You will also be required to provide a valid Visa or MasterCard for use as your security deposit. This card is 'authorized' for $100.00. This is not a charge to the card and will expire after check out. back to top

Special Requests Furniture Rentals Q: Do you have rollaway beds? A: Yes, a limited number. There is a charge of $5.00 per night for a rollaway. Due to the limited number of these beds, we allow only one per unit. Please call our reservations department to reserve a rollaway prior to your arrival. Available on a first request basis. **If using a rollaway for a guest means the maximum unit occupancy will be exceeded, we will have to deny to request. Cribs and Hi-Chairs Q: We are traveling with an infant. Should we bring our 'Pack-n-Play'? A: While we have cribs for rental, they are not 'Pack-n-Play' setup. If you and your child are used to the 'Pack-n-Play', you should bring it along. We also have hi-chairs available for rental. Cribs are $1.50/day and hi-chairs $.75/day. Another option for you to consider is a local business called Baby's Away. They have more options for you to consider if you do not wish to bring your own infant gear or use ours. The number for Baby's Away is (970)328-1285. We suggest calling them prior to your arrival so the gear will be here when you arrive. If you wish to use our cribs or hi-chairs, please call reservations at (800)421-1098 to reserve. Use of Upstairs Clubhouse Q: Can we reserve the upstairs portion of the Clubhouse for a private event? A: The upstairs portion of the Clubhouse is a nice place to hold gatherings that could not be held in your room due to a large number of people. However, because the upstairs is utilized by our activities for guest functions, priority for use goes to Sandstone Creek Club guest activities. To see if the space is available for a private function, you must contact Bill VanCuren at 970/476-4405 or jabscc@vail.net. Please be aware that our policy for use of the Clubhouse over holidays has changed. Due to the demand for that space during holiday periods, there will be no private parties allowed unless you are the only one making a request. Shared use will be required based on the size of the groups making the requests. A $100 deposit is required to book the unit and is refundable after the space is determined to have been cleaned up by the guests. Any clean-up done by Sandstone Creek Club staff will be deducted from the deposit. back to top

Lost and Found Lost and Found Form Q: We may have left some items in the unit. How can we find out if you have them or not? A: Fill in the following .pdf form and click submit to email it back. If we have it, we will notify you and send it back via The UPS Store. We will also notify you if it has not been found. Lost and found items are kept for 30 days. Items not claimed during this time are donated to local charity.   Lost and Found Claim Form back to top

Directions Valley Map Q: A: For an interactive map of the Vail Valley, click here. The map is under the "About Vail" link. Finding Us Q: We are driving in from Denver. What is the best way to get to your resort? A: Heading West on I-70 from Denver, take the main Vail exit #176 and proceed west on North Frontage Road. You will travel 1.1 miles to Lions Ridge Loop. The street will be on your right. A good landmark to look for is the 'Vail Run' sign located just past Lions Ridge Loop. Turn right on Lions Ridge Loop and proceed to the next street on your right, Vail View Drive. Turn right and head up Vail View Drive. We will be up the hill on your right. Our entry is marked by a sign.   Directions To Sandstone Transportation to Sandstone Creek Club from Denver Q: We will be arriving in Denver and need to know our options for getting to the resort. A: Two options: 1)Rental Car, 2)Van Service. A few of the shuttle services are Colorado Mountain Express - (800)525-6363, Airlink Shuttle - (800)554-8245, Colorado Shuttle Service - (970)476-5544. Rates are approximately $92/person/round-trip. If traveling with more than four people in your group, you may want to consider renting a vehicle. Since round trip for four out of Denver would be about $304, a mid-size car would run you about the same for a week (depending on the time of year). **Many of the rental car agencies will try to get you to upgrade to an SUV. While they are nice and roomy, they are not a necessity to travel in the mountains. Save a few bucks! back to top

Equipment Rental Vail Ski Tech - Lionshead Q: A: Vail Ski Tech has online reservations and free overnight storage of rented skis and boots. Craig's staff is friendly and knowledgable. Click here to visit Vail Ski Tech Breeze Ski Rental - Vail Village Q: A: If you prefer to ski out of Vail Village, Breeze Ski Rental is located next to the Village ticket office. Click this Link to visit Breeze Ski Rental Vail Village back to top